When a pipe fails inside your Schertz property, every minute it runs adds to the total damage scope. Our local team stops the loss, extracts the water, and begins drying immediately — and we handle the insurance documentation the same day.
The thing that separates a burst pipe cleanup done right from one done poorly is the ability to find and dry the water you can't see. Wall cavities, subfloor assemblies, and ceiling voids absorb water fast and dry slowly — and if any moisture is left behind, mold follows within days. Here's what makes COS Water Damage Restoration the right call in Schertz.
Burst pipe water in Schertz properties follows the path of least resistance through wall framing, floor assemblies, and ceiling cavities — appearing on the surface far from the rupture point. Our FLIR thermal cameras trace moisture migration through structural assemblies, ensuring we find every saturated area before drying equipment is staged. Drying a room without mapping it first means leaving wet assemblies behind walls that will grow mold within 48-72 hours.
Our Schertz burst pipe response crew targets arrival in 60 minutes or less from your call. Burst pipe water is Category 1 — clean water from the supply side of your plumbing — which gives us a short window to extract and dry before it degrades into Category 2. Speed of arrival is the single biggest driver of total damage scope and total project cost.
Our Schertz team arrives, secures the water source (shutting the main if necessary), and directly coordinates with a licensed plumber to complete the pipe repair before cleanup begins. We've established working relationships with licensed plumbing contractors across Schertz and TX — so you're not trying to find a plumber at 2am while water is still running.
Accurate documentation from day one leads to faster claim settlements and fewer supplemental disputes.
Here's the full scope of what our Schertz Burst Pipe Cleanup specialists handle on every job.
Time spent searching for the shutoff valve is time the water runs. We know this.
After source control, high-volume extraction removes the standing water and saturated surface materials as fast as possible. Our Schertz burst pipe crew uses truck-mounted extraction systems for high-volume situations and portable extractors for confined spaces. After visible water is removed, we run weighted carpet wands, floor squeegees, and cavity extraction on wall framing to pull as much residual moisture as possible before structural drying equipment is staged. The more you extract, the faster and more complete the structural drying cycle.
FLIR thermal cameras and calibrated pin-type and non-penetrating moisture meters map the full extent of water migration through your Schertz property's structural assemblies. Burst pipe water moves through wall cavities and floor systems rapidly and can saturate framing far from the visible wet surface. Our Schertz moisture mapping creates a documented baseline — showing exactly where the water went, how saturated it is, and how far from the rupture point the damage extends. This map drives the drying scope and the insurance documentation.
Wall cavity drying is where most burst pipe jobs either succeed completely or fail at the last 10%.
Burst pipe damage is typically a covered peril under standard homeowner's policies in TX, provided it was sudden and accidental — as opposed to slow leak damage, which most carriers exclude. Our Schertz claim coordinators know the language and documentation requirements that lead to approved scopes and know how to document the event timeline in a way that clearly supports the sudden-loss language most policies require. We file the claim, coordinate the adjuster, and follow the settlement through to completion.
One company, documented from first arrival through final rebuilding.


Live dispatch. Immediate crew deployment. ETA confirmed during your call.
Arrival to source secured to extraction started — our Schertz crew moves through these steps as a single continuous sequence, not staged phases.
Written scope. Your approval. Insurance filed day one.
Daily updates, documented readings, final walkthrough with you — every time.



"A pipe in our kitchen wall burst while we were at work and water ran for several hours before a neighbor spotted it. COS Water Damage Restoration arrived in under an hour, shut the water source, had a plumber at the house within 90 minutes of their arrival, and started extraction before the plumber finished the repair. The thermal imaging they did showed water migration we never would have found — all the way down through the subfloor into the crawlspace below. Two weeks later, everything was dry, rebuilt, and our insurance claim was settled. They handled all of it."
"The insurance piece was handled completely by their team. They filed the claim, prepared all the documentation, and dealt with the adjuster directly. Our out-of-pocket cost was exactly our deductible, nothing more. That alone is worth calling COS Water Damage Restoration for."
"Three years after our Schertz burst pipe incident handled by COS Water Damage Restoration, there has been no mold, no musty odor, and no re-emergence of moisture. They dried it correctly the first time. That's ultimately what you're paying for."
COS Water Damage Restoration's Schertz burst pipe cleanup team serves Schertz and surrounding communities throughout TX. Call +1-844-499-0972 for same-day response at your address.
Every minute a burst pipe runs adds to the total damage scope. Call +1-844-499-0972 and our Schertz crew is on the way — typically within 60 minutes, with extraction and drying equipment ready to deploy.
📞 Call +1-844-499-0972 — Schertz Burst Pipe Response24/7 Live Dispatch · IICRC Certified · Thermal Imaging · Schertz, TX